Terms and conditions

To ensure the Norfolk Makers Festival continues to be successful, and that everyone has a positive experience, all Festival Activity Partners, and other contributors, are required to read, and to agree to, the following terms and conditions.

  • This is a unique event and there is no venue hire charge, at The Forum, or marketing charges to be passed on to Festival Activity Partners invited to be part of the Norfolk Makers Festival programme.

  • We also provide tables, chairs, display boards, power sources, marketing, PR, refreshments and Wi-Fi, plus support and advice. Also, the input of the Festival producer, a marketing team and trained events staff.

  • In return for all the above we require you to provide free, good quality, hands-on and meaningful creative activities and tuition, with all materials provided by you, to members of the public from 10am–4pm on your allocated days.

  • Please note the emphasis is on teaching, learning, inspiring, encouraging, sharing knowledge and enabling people of all ages and abilities to learn a new skill or develop existing skills.

  • Free activities are usually held in the main Atrium of The Forum and Festival Activity Partners are required to demonstrate good practice in public engagement and follow the guidance of Forum staff.

  • If Festival Activity Partners do not engage with the public and do not provide meaningful creative activities, they may be asked to leave. Please note, this event should not be seen as an opportunity to purely exhibit, promote and sell at no cost. The Forum Trust invests money and resources into providing a unique event and we ask that you respect this. 

  • This is not a sales event but contributors Festival Activity Partners who provide free activities are entitled to have a small sales table selling items relevant to the skills being demonstrated and taught. Charities can also have a collection tin.

  • Every effort will be made to ensure all Festival Activity Partners have adequate space and resources, but please remember this is a busy event and it is important you keep to the areas and spaces allocated to you

  • It is your responsibility to bring adequate materials, staff and volunteers as our event staff are not always available or qualified to provide cover for breaks.

  • Festival Activity Partners who provide free activities may also request to hold bookable, paid-for workshops which should be priced to be accessible to the general public, in the spirit of the Festival.

  • The allocation of workshop space and time is at the discretion of the Festival producer, who will be aiming to create a varied programme of workshops across the whole Festival and a fair distribution of space and resources. 

  • Workshop rooms (separate to the main Atrium) are charged at £12 per hour for Festival Activity Partners' ticketed workshops. 

  • The Forum will manage a booking and ticketing system for the workshop programme, which will incur a charge per ticket of 50p and a small charge (approx 12p) for the card transaction fee.  

  • Please ensure that you provide a copy of your public liability insurance and a risk assessment for your free activities, demonstrations and ticketed workshops.  

  • Please ensure any equipment or exhibit is insured by you. It will not be covered by The Forum.

  • The Forum can provide a limited amount of locked space to keep equipment and materials overnight, if you are delivering consecutive days of activities or workshops, but this is at your own risk.

  • Our trained events staff and the event producer will advise you on the safest and most effective way of displaying your work and organising your stand. There are access, fire exit, sight lines, public safety and many other considerations to take into account.

  • Please adhere to the set up and de-rig dates and times agreed with the Festival producer.

  • We cannot provide free parking in our car park. The proceeds from the car park are our main source of income and enable The Forum Trust to fund free events, like the Norfolk Makers Festival.

  • Space to unload and load vehicles can be organised in discussion with the event producer.

  • Hot drinks, biscuits and a breakout area will be provided so you can escape the crowds now and again, but please make sure you have cover.

  • We will be taking photographs and film footage at the event and using it on social media and for future marketing. If you are uncomfortable with this, please make sure you let the duty manager know on the day.

  • Please take away all your rubbish at the end of your activities or workshops and leave your areas clean and tidy. Bring a bin bag with you to make this easier.